At PureSip, your satisfaction is our top priority. We encourage you to reach out with any questions, concerns, or feedback, as our dedicated team is always eager to assist you. Please allow 1-5 Business days processing time and 2-3 weeks delivery time as we are a small business and take every valued customers order with pride and care. Whether you need help with product inquiries or simply want to share your experience with us, we're just a message away. 💕